A mysterious phenomenon that caused route requests to fail irregularly has been unraveled. It was a digital ghost hunt, but our developers tracked down the troublemakers and brought peace to the information highways.
A shadow fell on the feedback function when users were prevented from adding their attachments to tickets - an invisible padlock caused by a lack of permissions. With the update, this lock is broken and users can once again provide full feedback - attachments included. The communication channels are fully open again!