How can I delete my NUNAV Courier account?

Instructions for Deleting Your NUNAV Courier Customer Account and Data

Thank you for using Courier by Graphmasters. If you wish to delete your account and all associated data, please follow the steps below.

Step 1: Self-Service Account Deletion

You have the option to delete your account directly on the website. To do this, follow these steps:

1. Open the Courier app website.
2. Navigate to the account settings (business account).
3. Select the "Delete Account" option.
4. Confirm the deletion by following the on-screen instructions.

Step 2: Contact Our Support (if necessary)

If you encounter difficulties with self-service deletion or need additional assistance, you can contact our support team.

To request the deletion of your account and all associated data, please send an email to our support at: support@graphmasters.net.

Information to Include in the Email

In your email, please provide the following information:

• Your full name
• Your email address associated with your Courier account
• The name of your company or organization, if applicable

What Data Will Be Deleted?

When your Courier customer account is deleted, all of the following data will be permanently deleted:

• Orders: All your existing and past orders
• Vehicles: All registered vehicles in your account
• Drivers: All driver profiles linked to your account
• Routes: All created routes
• User Accounts: All user accounts including account settings, authentication, and authorization data
• Depots: All depots and depot hierarchies
• Customer Account: Your entire customer account with Courier

Exceptions and Retention Periods

There are no exceptions; all of the above data will be completely deleted. There is no additional retention period beyond the immediate deletion.

For more information and to visit the Courier app, click here.