How and where do I manage my NUNAV Courier account?

You can access your NUNAV Courier account via the circle in the upper right corner via "Account Manager".

There you can choose between the following views and make settings:

• Licenses
• Payment
• Invoice data
• Support
  • Cancel subscription
  • Delete account

Licenses

Here you can set the maximum allowed number of vehicles. That is, here you increase or decrease the number of licenses booked. This number will be used for invoicing. In the lower right corner, you can see the start time of the upcoming performance period.

To adjust, click on the "Plus" or "Minus" button on your depot and set the new value. Then confirm it with "Buy a new license" or "Cancel a license". You will then see the new monthly price, which we will charge you in the future.
A new license will be charged proportionally until the next billing period. The amount is due immediately.

Payment

In this overview you can see your stored data for payment (credit card or SEPA direct debit mandate) and for the invoice.
You can also store and adjust your data in this area.
You can adjust the payment method, for example, if you want to charge a different credit card. Furthermore, you can change the billing address here if the address has changed due to a move. It is also possible to change the company name that appears in the billing address. Please also make sure to enter your valid VAT ID.

An overview of the currently supported payment methods can be found here.

Invoice data

In this area you will get an overview of the next upcoming invoice and the corresponding service period.
You can also view your past invoices. In the overview you can see the invoice date and value. The detailed data can be found in the invoice, which is also available for download here.
If you have any questions regarding your invoice, please contact our support.

Support

In the support section you will find the contact details to reach the NUNAV Courier support.
Here you can cancel your NUNAV Courier subscription and delete your account irrevocably.

Cancel subscription

You can cancel your subscription by clicking on "Cancel subscription".

You can find more information about cancellation here.

Delete account

Of course you can also delete your NUNAV Courier account. To do so, click on "Delete account". Your account will be immediately deleted irrevocably and cannot be reactivated. This also applies if you delete your account before the end of the service period.