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Correct faulty addresses (geocoding)

Andy Schulte
  • Updated

If an address could not be clearly located, NUNAV Studio marks the stop with a red exclamation mark and the note “Check address: Geocoding confidence is low." Here's how to correct the location.

Identify the Problem

Open the affected stop (order/shipment info). With low geocoding confidence, the orange warning appears; the located address often differs from the actual one.

Stop detail with warning 'Check address: Geocoding confidence is low' and geocoder switch

The note appears at the stop as a red or orange/yellow exclamation mark (different warning levels) – in the timeline as well as in the order detail. The correction is identical in both cases.

Orange exclamation mark at a stop in the timeline with a note that the address could not be accurately geocoded

Correct the Location

Use the icons next to the address field to select the source of the location:

  • Photon (colored icon) – Geocoder based on OpenStreetMap.
  • HERE – Geocoder from HERE.
  • LAT/LONG – Enter coordinates directly.
  • Pin (next to LAT/LONG) – manually place the point at the correct location on the map.

Type into the address field, and Studio suggests matching results (e.g., from Graphmasters data or the map provider). Select the correct suggestion.

Address field with dropdown of geocoding suggestions to choose from

Result

After the correction, the warning disappears, the address is complete (e.g., with the correct postal code), and the stop marker is back to normal.

Stop detail after correction: complete address, no more warning

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